Contact Us

We’re Here for You and Your Pets

We’re always happy to help! If you have any questions about our products, orders, shipping, returns, or anything else, please feel free to contact us.


Customer Support

📧 Email: support@veropaws.com

We aim to respond to all inquiries within 24–48 business hours (excluding weekends and holidays).


Business Address

VeroPaws Canada
5310 1st Street South West
Suite: 122
Calgary, AB, T2H 0C8
Canada


Order-Related Questions

To help us assist you faster, please include:

  • Your order number

  • The email address used at checkout


Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

📧support@veropaws.com

Proudly Serving Canada


Returns & Exchanges

For return or exchange requests, please contact us within 15 days of receiving your order.
For full details, visit our Return & Refund Policy page.


Thank you for choosing VeroPaws Canada 🐾
We appreciate your trust and look forward to serving you.